Every channel in one inbox — and you decide which agent answers where.
Every channel's messages in one inbox.
Bring your messaging channels together in one place. Build as many AI agents as you need, assign each channel to the right one, and hand off to a human operator whenever it's needed.
Everything you need for customer service, in one place
AI agents
Build a separate agent per brand, product, or language — each answering instantly from its own knowledge base.
Unified inbox
See every channel's conversations from one dashboard and reply from a single place.
Organization knowledge base
Give each agent its own documents and FAQs, so every channel answers with the right information.
Operator handoff
When the AI can't answer, the conversation hands off to a human operator instantly, with full history.
Workflow automation
Automate repetitive tasks with rules and save your team's time.
Reports & dashboard
Track response speed, conversation volume, and team output from one dashboard.
Connect your agents to your business tools
Link Google Sheets, your internal API, and other systems so your agents can check data and send alerts automatically.
Connect every channel you already use — and pick which agent answers on each.
AI answers first. An operator continues when needed.
Get started in 4 steps
Connect your platforms
Bring your channels together in a few clicks.
Build your agents
Create an agent for each brand, product, or language and load it with your documents and FAQs.
Set up your workflow
Automate rules for repetitive tasks and save your team's time.
Assign and go live
Point each channel at the agent that should handle it. The AI answers instantly and brings in a human operator when needed.
Frequently asked questions
Yes. Create as many agents as you need — one per brand, product, or language — and choose which agent answers on each channel. One agent can serve several channels at once, and you can move a channel to a different agent at any time.
After adding your company's documents and FAQs, an agent usually starts working within a day.
Whenever the AI can't answer, or the customer asks to speak with a person, the conversation hands off to an operator along with its full history.
Customer data and conversation history are stored securely, with access restricted.